Step-By-Step Guide To File A Claim

A practical process to follow after an accident to ensure smooth insurance claim settlement.

1. Ensure Safety First

After an accident, check for injuries and call emergency services if needed. Safety should always come first.

2. Inform the Police

File an FIR if required (especially for third-party damage or theft). Keep a copy of the report for claims.

3. Document the Incident

Take photos of the accident spot, vehicle damage, and third-party involvement if any. This helps in faster claim processing.

4. Notify Your Insurer

Call your insurance company or use their app to report the claim. Provide necessary documents like RC, DL, and policy copy.

5. Submit Required Documents

Upload or submit the required claim documents online/offline. The insurer may send a surveyor to assess damage.

6. Get Repair & Settlement

Use a cashless network garage if possible. Insurer directly settles the bill with the garage, reducing your burden.